Within the Build Menu, set the task notification settings. Once a task has gone beyond duration, the role holder will be notified by email that the task is overdue based upon these settings.
Step 1: Click on the Notification Configuration in the BUILD Menu
Step 2: Set the reminder interval to the number of minutes between reminders to the user. The minimum is 5 minutes.
Step 3: Set the escalate count to the number of times the user should be notified before the team leader receives a notification.
When these are exceeded, the team leader will receive a notification that the task has run overdue.